Privacy policy

Last updated: 29 July 2026

Softengageai (“we”) respects privacy. This policy explains what we collect through softengageai.digital and how we use it when you inquire about AML compliance audits.

Data we collect

• Contact details you submit (name, email, message content, selected service interest)
• Technical logs such as IP address, browser type, and pages viewed, when our hosting provider records them
• Cookie preference choices stored in your browser under a Softengageai-prefixed key

How we use data

We use inquiry data to respond to audit scope requests, schedule conversations, and maintain basic business records. We use technical logs to keep the site secure and reliable. If you accept optional analytics cookies, we use aggregated visit statistics to improve content.

Sharing

We do not sell personal data. We may share data with hosting, email, or professional advisors who process it on our instructions, or when law requires disclosure.

Retention

Inquiry records are kept as long as needed to manage the conversation and related compliance obligations, then deleted or anonymized. Server logs follow our host’s retention cycle.

Your choices

You may request access, correction, or deletion of inquiry data by emailing hello@softengageai.digital. You may reject optional cookies without losing access to the site.

International transfers

We operate in Hong Kong. Service providers may process data in other jurisdictions with appropriate safeguards where required.

Contact

Nanyang Plaza, Kwun Tong District, Hong Kong · hello@softengageai.digital · +852 3563 8823